Upgrading the iapp System: Arak Municipality Integrates AI

We are pleased to announce that the iapp has been updated and equipped with the latest Artificial Intelligence algorithms. This upgrade aims to establish a smart infrastructure and streamline administrative processes through business agility.

Focusing on optimal resource management and accelerated response times, this new version offers the following key features:

  • Smart Prevention of Duplicate Reports: Automated identification and integration of similar reports to prevent redundancy and save operators’ time.
  • Demand Forecasting System: Data analysis to predict the type and volume of citizen requests in the coming months, enabling proactive urban planning.
  • Facilitated Smart Management: Automated categorization and prioritization of messages for faster referral to the relevant executive departments.